We like to think we’re the friendliest personal storage company around. But you don’t have to take our word for it - see what some customers say about us.

“I just wanted to write to you and tell you how impressed I am by the customer service I have received from your staff members. I have called a couple of times and also been into the store twice in the last week for various things and each time I have dealt with the most happy, friendly and helpful staff members! I have dealt with Matt, Rhianna and the manager who I believe is Erica? Myself and my mum have booked storage to begin in November and have just got some boxes from you as well, I have been given great advice, discounts, and service, I would honestly recommend your company to anyone, the great attitudes of the staff are making a stressful time much easier! Thank you!”

J Shenton

“Thank you Danny @LoknStore for being absolutely awesome yesterday! #brilliant #CustomerService”

M. Zinopoulou (via twitter about Danny at our Maidenhead store)

“A very satisfactory visit yesterday to your Ashford branch. Dan called me back last week very promptly. He couldn't have been friendlier, talked through process, pricing etc. and was similarly friendly, speedy and efficient in person when I presented myself (and my very full car!) the next day. I was in and out within half an hour, which is a pretty key consideration on a busy weekend. All in all, a very happy customer!”

C. Leigh-Pemberton

There were several companies more than willing to offer assistance, but I want to say a big thank you to the managers of Lok'nStore, Robert Dyas, Brandon Tool Hire and the 99p shop who all gladly donated items to help out the flood victims

Spencer and Kim Herbert

I have taken storage with your company today and had the pleasure of meeting Gary at the Horsham branch. Gary was the very epitomy of good customer service: smart, professional, informed and had an interpersonal style that made the whole process very easy. I wanted to pass on my thanks - it is very easy in life to criticise and people do not take the time to recognise and reward when people do a great job.

N. Tibbitts

The service from the Portsmouth team has been absolutely faultless and a credit to the company.

James C.

None the less, the support and professionalism that you have always shown me has been second to none and if I can endorse you guys in any way let me know.

Richard Mayger

Excellent…thanks so much for all the help. You have been wonderful to work with and we would recommend your service to anyone should we be given the opportunity. Thanks again…!


I would gladly use Lok'nStore again, when I next have need of a storage facility.

James Hall

Just a note to say 'thank you' to you all, for the help and support you gave us over the past few years - it was a pleasure.

Peter Bettley

We received excellent service, always very helpful…always ready with an answer and yes I would certainly recommend Lok’nStore to other people.

Returning from overseas

I am writing to complement the outstanding professional service that I have recently received from your Luton branch.

Miss J. Sebborn

I will continue using Lok'nStore when ever I have any storage needs.

Mr. Dan Taylor

Thank you very much for your kind and efficient service and help whilst my possessions were in storage with you.

Katherine Allen

Whilst writing I would like compliment the whole team at Horsham for their friendliness and willingness to help in any way they can.

Donna Barton

I used the facilities for 6 weeks and on each visit, the staff were very helpful and friendly - it made a stressful time for me much more pleasant.

Tina Rhodes

Just like to say a huge thank you to you and all the staff for being so kind and understanding when things were financially very difficult for us in the last two years - you're a credit to Lok'nStore. Outstanding customer service.

Richard & June West

Wayne went to great length to ensure that the amount of storage was sufficient for requirements, and gave us a guided tour of the depot making the whole process far less daunting.

David Allen

We do not have enough words, or enough examples of how your staff at your Crayford store have been extremely helpful and friendly.

Helena Martins

Can I just thank you and your staff for the wonderful service you have provided, although our moving was all quite stressful, our experience at Lok'nStore was just the opposite.

Roger and Lena King

The staff have always been so polite, nothing was ever too much trouble.

Mr & Mrs G Risley

I wanted to drop you a line to congratulate you on the knowledge, friendliness and helpfulness of your staff at Farnborough. They made my whole experience a much nicer process.

Louisa Searle

The staff have been extremely helpful and have dealt with my arrangements with great efficiency.

Alex Lai-Tan

I have to mention that during all the time I stored with you, I always found all the members of staff to be very cooperative, and friendly, and always prepared to to help.

G & M. Bradburn

I work in recruitment and have interviewed many people, but your staff have the best customer service skills I have ever seen.

Jayde Ward-Jackson

I would recommend Lok'nStore to anyone for their storage needs.

George Westbrook

I felt compelled to write a quick note to say the service I have received from the Sunbury branch has been exceptional.

Fiona Thomson

Just a short letter to thank you all very much for the excellent service we have received during our stay at Lok'nStore Eastbourne.

Mr. R. Sharp

The staff were at all times helpful, courteous and very knowledgeable.

Mr. P. O’Connor

I found your team at Sunbury, helpful, friendly and professional. Nothing was too much trouble.

Carol Vodden

I found your staff most helpful, willing and courteous.

Raymond Turnbull

My wife and I wish your company every continued success. And thank you for making our moving experience a lot more bearable.

Matt & Sabrina Large

We have already recommended Lok'nStore to a friend, who is as impressed as we were.

Mrs. L. Philo

We have had a very positive experience with Lok'nStore, the facility was very clean and very efficiently run.

Paul Trevayne

Over the last couple of months, of using Lok'nStore in Ashford, I have always found the staff extremely helpful and friendly.

Tom Heron

I would like to thank you personally for your great customer service, and for being so helpful.

J.L. Davey

We would have no hesitation in recommending Lok'nStore to our friends, and wish you all the best for the future.

Vera and David Pope

We would like to say a big thank you for the great service we received at Lok'nStore, from our initial enquiry, and right through to the tenure of our storage with you.

James & Caron Herbert

I have never used a Lok'nStore before, but my local branch here in Eastbourne have been so fantastic, and I would definitely use them again.

Maz Stanley

Dealing with your company and staff has at all times been a pleasure, thank you.

David J Hastings

I'd like to say that I found the facilities to be ideal for my needs, well maintained, and with extremely helpful staff.

David Murrey

I would like to thank your staff for all your help during the last two years, and for always providing outstanding customer service.

Carl Beddows

I would wish to thank you for the courtesies that you have kindly extended to my wife and I during the ten months that our furniture has been in storage.

Peter Shaw-Sadler

I would recommend Lok'nStore to anyone, for they were really helpful and nothing was too much trouble.

Miss. P. Colgan

May I take this opportunity of thanking you and your staff for excellent service at very short notice.

Mr. P.M. King

Lok'nStore was convenient, clean and more importantly the staff had been friendly and helpful when we had been buying packing material.

Robert Chidley